The end of December was a rough one for Epic Games‘ Fortnite thanks to recent server outages that brought the game to its knees. The company feels pretty bad about that and has announced that players will be compensated for their frustration at not being able to play one of the world’s most successful games.
As thanks for everyone’s patience during the December login issues, we’ll be kicking off a Power Leveling Weekend from 1/7 @ 7 PM to 1/10 @ 7 AM ET and granting everyone who logged in during Winterfest the new Crescent Shroom Pickaxe before it arrives in the Shop later! pic.twitter.com/d2xiIDnyl2
— Fortnite (@FortniteGame) January 5, 2022
As noted, players will all be receiving a special Pickaxe for their trouble at some point in the near future alongside a long weekend of Power Leveling. According to the tweet, the ax will be made available from the in-game shop without any cost to players. The power leveling weekend will kick off on January 7th at 4 pm Pacific / 7 pm Eastern and will run through January 10th at 4 am Pacific / 7 am Eastern.
Now that’s customer service, folks.
The issue players are being compensated for happened in the waning days of 2021 when servers inexplicably went offline for a number of hours. According to the Epic team, the issue stemmed from stability issues and developers spent long hours working on a fix to bring the game back online.
Check out the Fortnite official site to learn more.