As many of players began working their way through Zelda: Breath of the Wild today, it became clear that one of the earliest forms of hardware trouble Nintendo’s new console would see is a disconnection between the left Joy-Con controller and the Switch console itself via bluetooth. Nintendo has updated their support site with information on how to combat the problem, and users are reporting various bits of success. Here then is Nintendo’s Advice for Joy-Con sync issues:
Try these steps – Nintendo’s Advice for Joy-Con Sync Issues:
- Ensure your console has the latest system update.
- Ensure the Joy-Con controllers are charged. How to
- Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
- Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:
- Behind a TV
- Near an aquarium
- Placed in or under a metal object
- Pressed against a large amount of wires and cords
- Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
- Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
- Laptops, tablets, etc.
- Wireless headsets
- Wireless printers
- Wireless speakers
- Cordless phones
- USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.
In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.