Shenmue 3 Denies Refunds to Backers Over EGS Exclusivity

Shenmue 3 Denies Refunds to Backers Over EGS Exclusivity

During the E3 2019 conference, it was revealed that Shenmue 3 is going to be an Epic Games Store exclusive when it comes to PC in November. It was also revealed that those ordering a PC version will now receive an EGS code despite originally featuring an option to get a Steam key as a reward for supporting the game on Kickstarter.

The announcement of Shenmue 3 EGS exclusivity was met with a lot of unhappiness, including certain backers asking for refunds and being met with denial.

“Thank you very much for contacting us. The launch was previously planned for distribution on Steam, however it was decided together with Deep Silver after much discussion that the Epic Games Store would be the best distribution platform option.

Shenmue III will be distributed through the Epic Games Store and will require the Epic Games Store Client to activate. We apologize for the sudden change in platform, however, refunds will not be granted for this change. We thank you for your support and look forward to delivering the Shenmue experience fans everywhere have been waiting so long for.”

Shenmue III launches November 19 on PS4 and PC.

System Requirements for PC Version

Minimum:

  • OS: Windows 7×64, Windows 8×64, Windows 10×64 (64-bit OS Required)
  • Processor: Intel Core i5-4460 (3.40 GHz) or better; Quad-core or better
  • Memory: 4 GB RAM
  • Graphics: NVIDIA GeForce GTX 650 Ti or better (DirectX 11 card & VRAM 2GB Required)
  • DirectX: Version 11
  • Network: Broadband internet connection
  • Storage: 100 GB available space
  • Sound card: DirectX 9.0c compatible sound card
  • DVD Drive: Required (if you buy the physical copy)
  • Additional Info: Requires Epic Games Store Client to activate.

Recommended:

  • OS: Windows 10 (64-bit OS Required)
  • Processor: Intel Core i7-7700 (3.60 GHz)
  • Memory: 16GB RAM
  • Graphics: NVIDIA GeForce GTX 1070
  • DirectX: Version 11
  • Network: Broadband internet connection
  • Storage: 100 GB available space
  • Sound card: DirectX 9.0c compatible sound card
  • DVD Drive: Required (if you buy the physical copy)
  • Additional Info: Requires Epic Games Store Client to activate.
Written by
While growing up in the wilds of Russia, Catherine learned to talk, write and game at almost the same time. You can follow her attempts at latter two at MMORPG.com and GameSpace.

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